Joe Flower is one of the best healthcare futurists an
authors out there… which is why I quote him so often! In his recent article, "Save the Country with Preventive Care", he explains how we can save the healthcare system by focusing
on the treasure in plain sight: "It is those thousands and millions of
patients with poorly treated and untracked chronic disease that flood our EDs
every day. We can mine those cases to reduce health care costs drastically, put
our hospitals and health systems on a sound economic footing, make people
healthier and, by the way, save the country."
He then goes on to describe the SIX WAYS to do this, which I will help summarize:
1.
Coverage.
Everyone needs to be covered, even illegals and those who won't pay for it -
because otherwise they just cost everyone more later on. He notes, "If they are covered, it is
much easier to fashion preventive and outreach programs to keep them from your
door."
2.
Shift in risk.
He explains this well, "Shift from the standard model (fee-for-service,
with all financial risk in the payer) to various models in which the provider
takes on some risks (as with bundles, warranties, capitation, minicaps,
alternative quality contracts and other models) and the patients take on some
risk for making a good decision (going to a clinic or an urgent care provider
instead of the ED with a minor matter).
3.
Incentivized
wellness. These types of programs "give people financial rewards (such
as lower premiums) when they participate and meet simple goals. Correctly done,
these programs reduce the actual costs for covering the whole population
(including those who do not participate) by 10 percent or more."
4.
Targeting. "Find
and go after that 5 percent, that 1 percent who are costing the most money.
Some of the cost will be recoverable, some will not; but go after them anyway,
because the costs spiral out of control once they cross your threshold." This includes putting in more clinics in high
risk sections of town, as well as "HotSpotting" individuals, as popularized
by Dr. Atul Gawande. There is a lot of
energy and momentum to do this - which is a good thing. I'd just point out at the same time we pour resources
into these folks, we need to efficiently take care of the other 95% to make
sure they stay stable and healthy (which is a focus of a lot of my recent work).
5.
Public health.
Consider how you can better work with your federal, state and local public
health officials to address the health needs in your community.
6.
Healthy
Communities. "Finally, at the furthest remove from your ED threshold
is the Healthy Communities movement. There are local groups in most places
across the country, supporting programs dealing with everything from effluents
to traffic to education to AIDS awareness. The return on investment is always
large because the investment is so small compared with the ED visits,
surgeries, premature births, and NICU and ICU use that they eventually prevent."
He finishes with: "We will save much more money, shore up
our finances and help solve the deficit problem when we stop waiting passively
for people to cross our threshold and begin aggressively exporting health to
those who need it the most."
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