Saturday, September 26, 2009

Reinventing Health Care Delivery: Innovation and Improvement Behind the Scenes

The California Healthcare Foundation (CHCF) just put out a new paper on Innovation Centers- it’s a nice overview of what is happening out there formally, and ideas on how they can be expanded. The paper highlights 9 innovation centers/organizations across the nation:
- Kaiser's Garfield Health Care Innovation Center
- Vanderbilt's Center for Better Health
- Mass General's Stoeckle Center for Primary Care Innovation
- Mayo Clinic's Center for Innovation
- Johns Hopkins Center for Innovation in Quality Patient Care
- Ascension Health
- Alegent Health
- Geisinger/Geisinger Ventures
...and the one I help lead: The Szollosi Healthcare Innovation Program (

Intro is below, full paper is online:

Reinventing Health Care Delivery: Innovation and Improvement Behind the Scenes
by Bonar Menninger
September 2009

Hamstrung by an increasingly complex, costly, and disorganized system of care, health care organizations are following the lead of the corporate world and embracing innovation as a way to overcome the seemingly intractable problems that have undermined U.S. health care delivery for decades.

Today's innovation centers — most of which are affiliated with large hospitals or health systems — range in scope from modest internal programs to large, formalized organizations with dedicated physical space, sizable staffs, and external clients. Key areas of emphasis include facility design, operational efficiency, optimized information technologies, improvements in the patient experience, and care quality.

Leaders at health care innovation organizations nationwide were interviewed to learn more about how the centers operate, the objectives they are pursuing, and some of the challenges they face.

The complete issue brief is available under Document Downloads below. Also available is a video presentation on the Garfield Health Care Innovation Center at Kaiser through the External Link below.

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